Home / Terms & Policy

Cancellation & Refund Policy

By completing your payment you agree to the applicable cancellation policy for your booking. Please review each policy type carefully before confirming — refunds and penalties vary by the option chosen by the host.

Cancellation Options

Choose the policy that fits your trip

Every listing on Lakbay Philippines is published under one of the policies below. The policy applied to your stay is shown on the listing and at checkout.

Guest-Friendly Policy

Best for travelers needing maximum flexibility

Complete refund if you cancel at least 24 hours before arrival.

Reduced refund if you cancel within 24 hours of arrival.

Includes our standard 24-hour grace window when booked at least 48 hours before arrival.

Standard Policy

Balanced protection for planned trips (Recommended)

Complete refund if you cancel at least 5 days before arrival.

Reduced refund if you cancel within 5 days of arrival.

Our default policy for standard reservations under 28 nights.

Restricted Policy

Advance preparation with balanced protections

Complete refund if you cancel at least 14 days before arrival.

Reduced refund if you cancel between 7 and 14 days before arrival.

Non-refundable if cancelled less than 7 days before arrival.

Strict Policy

Extended advance commitment for high-demand stays

Complete refund if you cancel at least 30 days before arrival.

Reduced refund if you cancel between 7 and 30 days before arrival.

Non-refundable if cancelled less than 7 days before arrival.

Super Strict Policy

Highest commitment for specialty and luxury properties

Complete refund only within 48 hours of booking AND at least 14 days before arrival.

50% reduced refund if you cancel up to 7 days before arrival.

Non-refundable thereafter.

Non-Refundable Option

Discounted rate in exchange for firm commitment

No refund if you cancel, for any reason.

Offered on select listings at a discounted rate at checkout.

Only choose this if your travel schedule and dates are 100% confirmed.

Long-Term Stays (28+ Nights)

Extended monthly reservation protections

Strict Long Term: Complete refund up to 30 days before arrival. The first 30 days of the stay are non-refundable thereafter.

Super Strict Long Term: Complete refund if cancelled within 48 hours of booking and at least 28 days before arrival. First 30 days non-refundable thereafter.

Applies automatically to all reservations of 28 nights or longer.


Your Agreement

General Terms of Use & Privacy

These terms apply to every visit, account, and booking made through Lakbay Philippines.

General Terms of Use

Your agreement when using Lakbay Philippines

You must be at least 18 years old and provide accurate information to create an account or book a stay.

Bookings are binding once payment is confirmed and are governed by the listing's chosen cancellation policy.

Guests must follow house rules set by the host and treat the property and neighbors with respect.

Subletting, unauthorized parties, and illegal activity are strictly prohibited and may result in cancellation without refund.

Lakbay Philippines acts as the booking platform; the host remains responsible for the accommodation provided.

Privacy Policy

How we handle your data

We collect only the data needed to process bookings, verify identity, and improve the platform.

Payment details are handled by PCI-compliant providers and are never stored on our servers.

We use cookies to remember preferences and analyze traffic; you can disable them in your browser.

Your information is never sold and is shared with hosts only as required to fulfill a booking.

You may request access, correction, or deletion of your data by contacting our Help Center.

Policies are set by the property host and may vary per listing. For questions, visit our Help Center.